Last updated: august 01 , 2025
Please read these Refund and Cancellation Policy carefully before using Our Service.
Refund & Cancellation Policy
At GiftedByInaya, we take great pride in creating handcrafted and personalized products with love and care. Due to the custom nature of our items, we do not accept returns or cancellations once the order is processed, except under the conditions mentioned below.
Cancellation Policy
Orders can be cancelled within 12 hours of placement.
After 12 hours, your order moves into production and cannot be cancelled.
To cancel an order, please email us at [your support email] or WhatsApp us with your order details.
Refund Eligibility
Refunds will only be considered under the following circumstances:
You received a damaged or defective item.
The item received is significantly different from what was described or ordered.
To be eligible:
You must raise a refund request within 6–7 days of delivery.
Please provide clear images or videos showing the issue.
Refunds are not applicable for reasons like personal preference or minor color/design variations, as each item is handmade.
Refund Process
Once your claim is approved, the refund will be initiated to your original payment method.
Refunds are typically processed within 5–7 business days from approval.
If the refund is delayed beyond 7 days, please contact our support.
Ordering
giftedbyinaya is a gifting store accessible to everyone. Anyone may browse and place orders through the Website. However, the Company reserves the right to cancel or refuse any order for reasons including but not limited to: availability of products, errors in product or pricing information, or suspected fraudulent activity.
Shipping & Delivery Policy (for reference)
Orders are processed and dispatched within 2–3 business days.
Delivery usually takes 7–8 business days, depending on your location.
In case of any delays due to courier partners or unforeseen events, we will notify you via email or phone.
Need Help?
If you have any questions about our policy or need assistance with your order, please contact us at:
By email: contact@giftedbyinaya.in
By visiting this page on our website: https://giftedbyinaya.in/contact/
By phone number: +91 9730216358
Whatsapp no : +91 9730216358
